Notifications
Configure automated notifications and message templates
WhatsApp Business Integration
Connect your WhatsApp Business account to send automated messages to customers.
WhatsApp Notifications
Order Confirmation
Send when a new order is placed
Order Shipped
Send when order status changes to shipped
Order Delivered
Send when order is delivered
Prescription Status
Send when prescription is approved/rejected
Low Stock Alert
Send to admin when stock is low
SMS Notifications
Order Confirmation
SMS confirmation for new orders
OTP Verification
Send OTP for account verification
Delivery Updates
SMS updates for delivery status
Email Notifications
Order Confirmation
Email receipt for new orders
Invoice
Send invoice after payment
Newsletter
Marketing emails and promotions
Daily Reports
Daily sales report to admin
Contact Form → WhatsApp
Website contact form submissions will be forwarded to WhatsApp for quick response.
Message Templates
Order Confirmation
WHATSAPPHello {customer_name}! Your order #{order_id} has been confirmed. Total: GHS {total}. We'll notify you when it ships. Thank you for choosing Laud K Pharmacy!
Order Shipped
WHATSAPPGood news {customer_name}! Your order #{order_id} has been shipped. Expected delivery: {delivery_date}. Track your order or contact us for any questions.
Prescription Approved
WHATSAPPHi {customer_name}, your prescription for order #{order_id} has been approved. We're preparing your medications now. Thank you for your patience!